Return and Refund Policy

Warranty and Return Policy

30-Day Return Policy

At KRIDDO, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of purchase for a full refund or exchange, no questions asked.
The item(s) must be returned in their original condition and packaging.
Shipping costs for returns are the responsibility of the customer unless the item is defective or the wrong item was sent.
To initiate a return, please contact our customer service team at support@kriddo.com with your order number and details of the product you wish to return.

1-Year Limited Warranty

We stand behind the quality of our products. KRIDDO offers a 1-year limited warranty on all products from the date of purchase. This warranty covers any defects in material or workmanship under normal use.
If a defect arises during the warranty period, we will repair or replace the product at no charge, subject to the following conditions:
--The warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.
--Proof of purchase (receipt or order confirmation) is required for all warranty claims.
To file a warranty claim, please contact our customer service team at support@kriddo.com and provide your proof of purchase and details of the issue.

How to Contact Us
For questions regarding returns, exchanges, or warranty claims, please reach out to us at:

Email: support@kriddo.com
Text Message: 877-757-4336 (877-7KR-IDDO)

We are committed to providing you with the best possible products and services, and we thank you for choosing KRIDDO.